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system, and order data. Yahoo! automatically collects order information but
may only use this information in the aggregate. If you accessed this store
through Yahoo! Shopping, Yahoo! also automatically collects information
about your shopping experience. Please see the
Yahoo! Privacy Policy for more
information about how Yahoo! uses this information.
Our Delivery Vans are always on the go. We currently deliver to Pasadena. If you don't live in our delivery area but would like to purchase our food, please do not hesitate to contact us. We also ship across the country via UPS.
In the event that a shipping address is not included with an order, the order will be shipped to the billing address.
At the present time, we are only shipping to the United States (50 states). For International Shipping, please see International Shoppers section below. Please reference the rate chart below for the cost and the type of Shipping Method.
You can choose Express: (UPS usually delivers within 2-3 business days.)
Or, you can choose Overnight: (UPS usually delivers within 1 business day.)
Please note that it may be longer for UPS to make a delivery; we cannot control the package once it leaves Paw Boutique.
UPS does not deliver on the weekend or federal holidays.
UPS makes 3 attempts to deliver a package, and on the third attempt the package is returned to Paw Boutique. In the event of undeliverable packages, the purchaser is responsible for the shipping costs to and from the delivery address and will receive a Web Credit for the returned goods.
Free Shipping for a Limited Time Offers:
Free Shipping for a Limited Time, on specific items, is the Ground Method of Shipping.
The shipping cost will be included on the order, when it is placed.
On the day that the order is processed and being shipped, the shipping cost will be removed and a charge will be made for the items being shipped.
*For Exchanges, you are responsible for all shipping costs to and from Paw Boutique. Please refer to the Return and Exchange Policy section below.
Cancellation of Orders and Out of Stock Items:
You may only cancel your order via telephone, or fax, up to the time the order is shipped. You cannot cancel your order via email. If the order has been processed and shipped, you cannot cancel the order. You can only return the order for a Web Credit. You are responsible for shipping costs to and from Pawboutique.
Pawboutique n may cancel your order, or part of your order, if the item is out of stock and no longer available. You will receive an email if your complete order is cancelled because the item or items are out of stock.
In the event that part of your order is out of stock, Pawboutique will remove the out of stock items from your order, and will ship the items on your order that are in stock. You will not be charged for the removed items.
If the out of stock items are still desired, please keep checking our website for the availability of the items that you want, so that you can reorder them.
Paw Boutique ATTN: Returns/Exchanges 523 South Raymond Ave Pasadena,CA,91105
Please include the Return/Exchange Form, completely filled out with your order number, the date the order was delivered to you by UPS, billing and shipping contact information, quantity number of each item being returned, item name, type option (size), single item price, total price of returned items, and a brief description of what the problem is with the merchandise.
For your protection, we encourage you to send your return via carriers who offer package tracking such as FedEx or UPS (be sure to retain your tracking receipt for future reference). pawboutique is not responsible for lost shipments. Thank you for your order and we hope your pet’s satisfaction is met as well.
Please note that some circumstances may affect delivery of your order, such as weather conditions, whether your shipping address is a house or an apartment and whether deliveries can be left outdoors. FedEx, UPS or USPS policies for your area may dictate that your package be held at a local office until you pick it up in person. Call your local FedEx, UPS or post office directly for the delivery policy for your area.
Paw Boutique Privacy Policy Simply stated, we care about the privacy of our customers!
Personal information such as your e-mail address, your mailing address, or telephone number is only gathered by us when you supply it…either on-line, over the telephone or through the mail.Paw boutique will use the information you provide to tell you about new products, services, upcoming events, and other ways to enhance your overall shopping experience. From time to time, Paw boutique makes their postal and e-mail addresses available to third parties. We review all printed and electronic material and approve only those that we deem acceptable values for our customers.
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Our Delivery Vans are always on the go. We currently deliver to Pasadena. If you don't live in our delivery area but would like to purchase our food, please do not hesitate to contact us. We also ship across the country via UPS.
Order Processing:
Shipping Policy:
In the event that a shipping address is not included with an order, the order will be shipped to the billing address.
At the present time, we are only shipping to the United States (50 states). For International Shipping, please see International Shoppers section below. Please reference the rate chart below for the cost and the type of Shipping Method.
Shipping Method:
You can choose Express: (UPS usually delivers within 2-3 business days.)
Or, you can choose Overnight: (UPS usually delivers within 1 business day.)
Please note that it may be longer for UPS to make a delivery; we cannot control the package once it leaves Paw Boutique.
UPS does not deliver on the weekend or federal holidays.
UPS makes 3 attempts to deliver a package, and on the third attempt the package is returned to Paw Boutique. In the event of undeliverable packages, the purchaser is responsible for the shipping costs to and from the delivery address and will receive a Web Credit for the returned goods.
Free Shipping for a Limited Time Offers:
Free Shipping for a Limited Time, on specific items, is the Ground Method of Shipping.
The shipping cost will be included on the order, when it is placed.
On the day that the order is processed and being shipped, the shipping cost will be removed and a charge will be made for the items being shipped.
*For Exchanges, you are responsible for all shipping costs to and from Paw Boutique. Please refer to the Return and Exchange Policy section below.
Shipping a Gift:
Gift Certificates:
Cancellation of Orders and Out of Stock Items:
You may only cancel your order via telephone, or fax, up to the time the order is shipped. You cannot cancel your order via email. If the order has been processed and shipped, you cannot cancel the order. You can only return the order for a Web Credit. You are responsible for shipping costs to and from Pawboutique.
Pawboutique n may cancel your order, or part of your order, if the item is out of stock and no longer available. You will receive an email if your complete order is cancelled because the item or items are out of stock.
In the event that part of your order is out of stock, Pawboutique will remove the out of stock items from your order, and will ship the items on your order that are in stock. You will not be charged for the removed items.
If the out of stock items are still desired, please keep checking our website for the availability of the items that you want, so that you can reorder them.
Return Policy:
Paw Boutique ATTN: Returns/Exchanges 523 South Raymond Ave Pasadena,CA,91105
Please include the Return/Exchange Form, completely filled out with your order number, the date the order was delivered to you by UPS, billing and shipping contact information, quantity number of each item being returned, item name, type option (size), single item price, total price of returned items, and a brief description of what the problem is with the merchandise.
For your protection, we encourage you to send your return via carriers who offer package tracking such as FedEx or UPS (be sure to retain your tracking receipt for future reference). pawboutique is not responsible for lost shipments. Thank you for your order and we hope your pet’s satisfaction is met as well.
Tracking Your Order:
Please note that some circumstances may affect delivery of your order, such as weather conditions, whether your shipping address is a house or an apartment and whether deliveries can be left outdoors. FedEx, UPS or USPS policies for your area may dictate that your package be held at a local office until you pick it up in person. Call your local FedEx, UPS or post office directly for the delivery policy for your area.
Paw Boutique Privacy Policy Simply stated, we care about the privacy of our customers!
Personal information such as your e-mail address, your mailing address, or telephone number is only gathered by us when you supply it…either on-line, over the telephone or through the mail.Paw boutique will use the information you provide to tell you about new products, services, upcoming events, and other ways to enhance your overall shopping experience. From time to time, Paw boutique makes their postal and e-mail addresses available to third parties. We review all printed and electronic material and approve only those that we deem acceptable values for our customers.
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